Studio Policies

Class Bookings

  • Classes may be booked up to 30 days in advance 

Class Cancellations

  • Classes must be canceled 2 hours in advance of the start time. Canceling class less than 2 hours before the class starts - late cancel - results in a $10 fine and loss of a class from your package. 

  • No-shows are fined $15 and a class will be deducted from your package.  

  • Everyone who wishes to practice with us must have a complete profile created on Wellnessliving, a signed waiver, and a stored credit card on file, or link to someone else who has a method of payment on file. No exceptions. 

Waitlist

  • If the class reaches capacity the waitlist will be triggered. Someone will be monitoring the waitlist moment by moment to ensure all that can be, are added to the class. 

  • Please sign up for classes you know get quite full in advance so you have your spot reserved! 

Refunds + Returns

  • We do not offer returns or exchanges on retail products purchased.

  • Unused Memberships and Class Packages are non-refundable.

  • Memberships are non-transferable and may not be shared.

Account Holds

  • Unlimited members may place a one-time hold on their account for up to 30 days for a fee of $75. Account hold requests require 5 days advance notice. To put a hold on your account, please email info@souldiveyoga.com

Membership Cancellation

  • To cancel your membership, please provide written notice to info@souldiveyoga.com a minimum of 5 days before your auto-renewal date. 

Membership Expiration

Annual Unlimited Members - Paid in full:

  • All of you who are locked into the $1,111, $1,234 and $1,357 rates are good for life! You will not be impacted and you are grandfathered into your current rate. Forever. If your membership expires, you’re not. 

Monthly Unlimited - Paid monthly:

  • Your current rate is locked in until your contract expires. Upon expiration, your rate will go up unless you choose another package or pricing option. If you’d like to get ahead of things, our current Annual Unlimited Membership pricing can be purchased now, and will go into effect on the date of your choosing. 

Package Expiration

  • *This applies to all packages, current or future.

  • 10 packs will expire after 6 months of purchasing 

  • 20 packs will expire after 12 months of purchasing